Effective Date: Jan 01, 2026
Company: ALFA Moving Solutions
Location: Edmonton, Alberta, Canada

ALFA Moving Solutions is committed to protecting the privacy and confidentiality of personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Company information

• Service address and move details

• Payment information (when applicable)

This information is collected when you:

• Submit a contact form

• Request a quote

• Book services

• Communicate with us

2. Purpose of Collection

Personal information is used solely for:

• Providing quotes and services

• Responding to inquiries

• Service scheduling and coordination

• Billing and payment processing

• Improving our customer experience

We do not sell or rent personal information.

3. Data Protection

We implement reasonable administrative and technical safeguards to protect information against unauthorized access, misuse, or disclosure.

4. Third-Party Services

We may use third-party platforms (e.g., payment processors, email systems) to operate our business. These providers are required to maintain confidentiality and data protection standards.

5. Retention

Information is retained only as long as necessary to fulfill business or legal obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

7. Contact

ALFA Moving Solutions
Edmonton, Alberta
Email: info@alfamovingsolutions.ca
Phone: 825-966-6199

Code of Conduct

ALFA Moving Solutions is committed to operating with integrity, professionalism, and accountability in all aspects of our business.

1. Professional Conduct

All employees, contractors, and representatives must:

• Act with honesty and integrity

• Treat clients, partners, and the public with respect

• Maintain professionalism at job sites

2. Safety & Compliance

We maintain:

• WCB compliance

• Commercial liability insurance

• Adherence to occupational health and safety regulations

Safety is non-negotiable.

3. Ethical Business Practices

We do not tolerate:

• Fraud, bribery, or corruption

• Conflicts of interest

• Misrepresentation of services

• Unethical competitive practices

4. Confidentiality

We protect client property, sensitive information, and operational data at all times.

5. Workplace Standards

We promote a workplace free from:

• Harassment

• Discrimination

• Intimidation

• Retaliation

All personnel are expected to uphold these standards consistently.

HUMAN RIGHTS POLICY

ALFA Moving Solutions
Effective Date: Jan 01, 2026
Location: Edmonton, Alberta, Canada

1. Commitment Statement

ALFA Moving Solutions is committed to respecting and upholding internationally recognized human rights in all aspects of our operations.

We align our practices with:

• The Universal Declaration of Human Rights (UDHR)

• The United Nations Guiding Principles on Business and Human Rights (UNGPs)

• The Core Labour Standards of the International Labour Organization (ILO)

• The OECD Guidelines for Multinational Enterprises

• The Alberta Human Rights Act and applicable Canadian labour laws

We conduct our business with integrity, dignity, fairness, and accountability.

2. Equal Opportunity & Non-Discrimination

We provide equal employment and service opportunities regardless of:

• Race

• Religion

• Gender

• Sexual orientation

• Disability

• Age

• National or ethnic origin

• Marital or family status

Discrimination, harassment, retaliation, or intimidation of any kind is strictly prohibited.

3. Prohibition of Child Labour

ALFA Moving Solutions strictly prohibits the use of child labour in any part of our operations or supply chain.

We comply with all Canadian labour laws regarding minimum working age.

4. Prohibition of Forced Labour & Human Trafficking

We do not tolerate:

• Forced labour

• Bonded labour

• Modern slavery

• Human trafficking

• Involuntary or coercive employment practices

All employment is voluntary.

5. Freedom of Association

We respect the right of employees to:

• Freedom of association

• Collective bargaining

• Lawful workplace representation

In accordance with Canadian labour laws.

6. Fair Wages & Labour Standards

We comply with Alberta Employment Standards and ensure:

• Lawful wages

• Overtime compensation where applicable

• Fair working hours

• Safe and respectful working conditions

7. Occupational Health & Safety

We are committed to maintaining a safe and healthy workplace.

ALFA Moving Solutions:

• Maintains WCB compliance

• Carries commercial liability insurance

• Adheres to occupational health and safety regulations

• Provides safety training and safe work practices

Safety is a core operational priority.

8. Environmental Responsibility

We recognize that environmental stewardship is part of responsible business conduct.

We strive to:

• Minimize harmful environmental impact

• Reduce waste where possible

• Operate vehicles and equipment responsibly

• Comply with applicable environmental regulations

9. Reporting & Accountability

Employees, contractors, and partners are encouraged to report any suspected human rights violations without fear of retaliation.

Leadership is responsible for ensuring this policy is implemented and upheld.

10. Continuous Improvement

We are committed to continuously reviewing and improving our practices to align with evolving human rights standards and public-sector expectations.

Effective Date: Jan 01, 2026
Company: ALFA Moving Solutions
Location: Edmonton, Alberta, Canada

ALFA Moving Solutions is committed to providing accessible services and ensuring that our workplace and digital platforms are inclusive and usable for all individuals, including persons with disabilities.

We strive to meet our obligations under the Alberta Human Rights Act and applicable accessibility best practices.

1. Commitment to Inclusive Service

We are committed to:

• Providing equal access to our services

• Removing barriers where reasonably possible

• Treating all clients, employees, and partners with dignity and respect

• Ensuring communication is clear and accessible

We will make reasonable accommodations to meet the needs of individuals with disabilities.

2. Workplace Accessibility

ALFA Moving Solutions promotes an inclusive work environment by:

• Providing equal employment opportunities

• Making reasonable workplace accommodations where required

• Supporting employees with accessibility needs

• Maintaining a respectful and discrimination-free workplace

3. Service Accessibility

When delivering moving and logistics services, we:

• Communicate clearly with clients regarding specific accessibility needs

• Adjust service procedures when reasonable and safe to do so

• Ensure our staff are trained to treat all individuals respectfully

4. Website Accessibility

We aim to maintain a website that is accessible and usable for a broad audience.

We strive to:

• Use clear and readable language

• Maintain structured headings and logical navigation

• Ensure compatibility with common browsers and assistive technologies

If you experience any difficulty accessing content on our website, please contact us and we will work to provide the information in an accessible format.

5. Feedback & Contact

We welcome feedback regarding accessibility.

If you require accommodation or wish to provide feedback, please contact:

ALFA Moving Solutions
Email: info@alfamovingsolutions.ca
Phone: 825-966-6199
Edmonton, Alberta

We will respond to accessibility requests in a timely and respectful manner.